[Resolved] Snapdeal.com — Fake Nike Shoes

Sagar Panigrahi

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400071
Website:	www.snapdeal.com

Hello Snapdeal,

My order id is [protected], I have ordered Nike Revolution Grey Running Sports Shoes but when i got the product i was shocked by its packaging condition(i have attached the photo) it was torn. The shoes quality did not looked to be genuine its stitching were loose. I have already requested for replacement. Please this time give a genuine and a new shoes.
I understand that it is a vendor fault, but it is costing your image value to depreciate.

+1 photos

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Nov 16, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 14, 2016

Snapdeal.com Customer Care's response Dear Sagar Panigrahi,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Sagar Panigrahi,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal