[Resolved]  Snapdeal.com — Fake order and bad dealing by snapdeal

Address:152002
Website:Www.snapdeal.com

I ordered a ambrane powerbank from snapdeal on 23 June on 1 of July I got a delivery without snapdeal packaging, but mentioned my name address and ordered details, but on opening I found it is not powerbank but a fake and cheap wrist watch. N I lodge a complaint immediately on snapdeal customer care and they assured to resolve the issue and replace my product, but after 5 days of dealing they rejected to replace the order and said this product was not send by them and they can't do anything.
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Aug 20, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2017
Snapdeal.com Customer Care's response
Dear Sarvottam,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
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