[Resolved] Snapdeal.com — Fake Product Delivered

thakurlokesh777

from Noida, Uttar Pradesh

Address:	110091
Website:	snapdeal.com

I purchased 6 shirts from snapdeal.com worth Rs. 2849/- on 09/11/2016. I returned 4 out of 6 shirts. Amount of 2 shirts worth Rs. 494/ and Rs. 405/- has been refunded. I returned other 2 shirts worth Rs. 494/- and Rs. 479/-(Total – 494+479=973/-) for replacement. But, they told me that the shirts has not passed our quality check and your shirts would be returned to you without any replacement. They returned me the shirts but those shirts are totally of different colour and brands what I returned them for replacement. So, they have cheated me by sending shirts of different colour and brand. I have also written to [protected]@snapdeal.com but Problem has not been resolved even after 2 months. But n
Order ID: Order ID: [protected] Dt. 9th Nov, 2016
Item: Highlander Navy Casuals Slim Fit Shirt NA .
Item: Highlander Multi Casuals Slim Fit Shirt NA :

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Jan 29, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2016

Snapdeal.com Customer Care's response Dear Thakurlokesh777,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal