[Resolved] Snapdeal.com — fake product received and need refund.

Rohitkrgp

from Delhi, Delhi

Address:

110047

Hi my name is rohit, recently my sister ordered a fast track watch for me however there are some deffects so after some day i visited to fast track service center and they confirmed that it is fake product, received on 6th of dec and visited service center on 15 the after email to customer care they are denied to give the refund, really disappointed help me to get the refund as it is not a original product

Rohit kumar [protected]

Was this information helpful?

No (0)

Yes (0)

Jan 18, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2018

Snapdeal.com Customer Care's response Dear Customer,

Our team has connected with you and informed you to share the brand written confirmation so that we can assist you further.

Regards,
Team Snapdeal

Related Snapdeal.com reviews

View all 14445 Snapdeal.com Reviews

Comments

Adhil haneef

from Bengaluru, Karnataka

I had purchased from snapdeal some furniture, on the basis of my purchase details iam getting call from people ( [protected], [protected]) parveen kumar : claims managing director), asking for personal documents and proofs to send,

Snapdeal.com Customer Care's response, Dec 17, 2018

Verified Support

Dear Adhil,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal