[Resolved]  Snapdeal.com — Fake product received

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

This is regarding suborder id: [protected], which is a fake ps3 sony controller and whereas listing says its genuine and after repeated complaint snapdeal didn't took any action against it. Everytime they reply with single excuse that your sony black playstation 3 wireless controller, order no. [protected] is not covered under our trustpay returns policy
Your item cannot be returned/replaced for the reason you have specified.
But i'm not asking for return, i'm just asking about the action they wrong information provided by seller that its product is genuine.
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Aug 7, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Binish Soni,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal
Dear BinishSoni,

Our team got in touch with you and requested you to kindly visit service center in order to resolve your concern.

Regards,
Team Snapdeal

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