[Resolved] Snapdeal.com — fake product supplied and did not received refund

sarujeet

from Pune, Maharashtra

Address:

H601 PARKSYDE RESIDENCES INDIRA NAGAR, 422009

Dear sir,

I have purchased rayban sunglasses over snapdeal on 27th march 2019 for rs.531. The item was received on 1st april 2019 which was found to be fake hence applied for refund.

Order no.[protected]

Th item was picked up from my place on 2nd april 2019 and from that time there is no update from snap deal.

I am not able to reach customer care as there is no option to speak with their executive.

And when send an email they are not responding.

Please help as this miss selling and refund not credited to my account and nobody is listen or reverted back to me with resolution.

Regards,

Jitendra sali
Mobile [protected]

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May 10, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2019

Snapdeal.com Customer Care's response Dear Jitendra,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Apr 06, 2019

Updated by sarujeet I want my refund immediately.
Don't promote fake products.

Slip attached.

Verified Support

Apr 08, 2019

Snapdeal.com Customer Care's response Dear Jitendra,

We're working on the issue and will get back to you with an update on this.

Thanks!
Team Snapdeal

Verified Support

Apr 08, 2019

Snapdeal.com Customer Care's response Dear Jitendra,

We're working on the issue and will get back to you with an update on this.

Thanks!
Team Snapdeal