Snapdeal.com — Fake Skull Candy Earphones

Address:Bangalore, Karnataka

Recently I bought a skull candy INKD S2IKDY-102 RASTA W/MIC EARPHONES from Snapdeal.com. Unfortunately it is not been two months yet since I bought the product the right ear piece is not working and I raised a complaint but the service I got was pathetic and misleading from the so called largest online store of India and then i contacted Skull Candy international support and came to know that BRAND EYES INTERNATIONAL was handling the warranty claim and when i contacted them they told me to send the product and i followed the same and after few days i got a call and it was shocking to say that the product received from Snapdeal.com was fake and in turn i contacted snapdeal support but it was no use as they kept on saying we are working on it we are working on it as if it is a rocket science.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear Sushruth,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear Sushruth,

We sincerely apologize for the inconvenience caused to you.

Hope your issue has been resolved. In case, you are still facing any concern do let us know.

Regards,
Snapdeal Online Team

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