Snapdeal.com — Fake sofa of worst quality delivered | |||
Hi, i ordered a kyra L shaped sofa from snapdeal of Rs 23000 on 10th december 2014(ORDER NO. : [protected]), and that was delivered on 10th jan 2015, the sofa that was delivered is not according to pics shown on website, totally a fake product of worst quality and the cloth of sofa is stiched properly also not well finishing, the back portion is also not covered and whole foam piece is visible and coming out of sofa. when contacted customer care snapdeal, they are not taking any responsibility of returing their product, as per snapdeal policy this product comes under trustpay policy, where they are mentioning that whole amount will be refunded if product delivered is not as per customer expectation. Was this information helpful? | |||
Snapdeal.com customer support has been notified about the posted complaint. | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team