Snapdeal.com — Fake sony power bank delivered and no replacement made by them.

Balveer Singh Tanwar

Address:	Indore, Madhya Pradesh, 452009
Website:	snapdeal.com

Myself Balveer Singh Tanwar, Indore, Madhya Pradesh; snapdeal Order id [protected] placed on 03 Dec 2015 and deliver on 8th of December 2015. It charge phone only 20 % only as bank going to empty.I not return it as I know late about it fake quality. Sony authorised centre refused to service as it is a fake product sold by snapdeal. I want snapdeal replace my fake power bank with original one .If they not my problem with in time than I am going to consumers forum of government of India.

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Balveer Singh Tanwar,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Hi Balveer Singh Tanwar,

Please share the correct order details with us so that we can assist you in better way.

Thanks!
Team Snapdeal

Balveer Singh Tanwar

Name R S Rawat
Order no [protected]
invoice no. S6799F/15-16/1228
Invoice date 03-Dec-2015
I also up lad a snap of your emailed invoice bill.

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Balveer,

We have escalated this case again internally and one of our representatives will get in touch with you to assist with this.

Thanks & Regards,
Team Snapdeal