[Resolved]  Snapdeal.com — False information on web product site

Address:New Delhi, Delhi
Website:www.snapdeal.com/orderSummary?order=19097569092&code=01e9ff4531642feba088a145ec24f0d3

I had ordered an automatic gas stove from snapdeal order id: [protected]. But i received a manual and a damaged product was delivered, as i put a request for return and refund there was dropbox with only one option so i selected the wrong product requested. However i have not yet received the refund. However snapdeal says damaged wasn't mentioned, i would like to remind them that they sent a sms before, mentioning that would call me up to find out about the product and arrange courier but that was not done instead i get a email requesting for self courier it which i have done
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Jul 14, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2017
Snapdeal.com Customer Care's response
Dear Ndcruz,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdea
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