[Resolved] Snapdeal.com — False information provided about the product and return policy | |||
I purchased a thermal billing printer from snapdeal. Before purchase i called the customer care and asked about the printer and they answered all the questions with YES. Based on this i ordered the same keeping in mind that if the product does not suits my business requirement it will be returned as per there policy. After i received the product i went through the instruction manual and found that it does not satisfy my need due to small paper size and poor print quality and no option to connect and print through POS system. There is neither an option to change the configuration for billing currency and other things. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team