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Snapdeal.com — Faulty laptop and now stuck to their policies

Address:Thane, Maharashtra, 401303
Website:www.snapdeal.com

We had Ordered Laptop on 7th march & As we received laptop its has Faulty DVD Drive. As Laptop Comes with Linux Operating System We tried to Open DVD Drive but its not Open as We thought due to Drivers we cant open DVD Drive. After Installing Windows We again try to open DVD Drive But Still Same Problem, Later we contacted Acer Service Center. On Same Day engineer Visit & told that this Laptop Has DVD Drive Fault.

They Also send Call Report where they have Clearly mentioned that Laptop have Faulty DVD Drive.Then we contacted Service Center to Replace our Laptop Because in week it had Problem But here Both Snapdeal & Acer Both Reject our request...

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Dear Ankita(ankitasave),

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
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