Snapdeal.com — Faulty Product Delivery

Address:

Kolkata, West Bengal

I have purchase one Khaitan Mixer Grinder Order No. & dated [protected] 12th December 2014(Model No. is Khaitan RS-705 Shakti Juicer Mixer Grinder from Snapdeal. When I open the pack I noticed (i) in the back side of the item the company sticker had been remove and different. (ii) When first time I have plugged it in a electric board for use and switch on I saw that one burring smell was coming from the machine not only that one flash was showing inside the machine which I noticed by the side window of the mixy and it was not working properly at the time. Now I would like to request you that kindly replace the product with a new one as soon as possible. if I am getting a new mixture & grinder it will be better for both end otherwise I have to go to the consumer forum and take necessary step against you. I am also requesting to you pls. BLACK LISTED MENTIONED BUYER IS M/S. HRV ENTERPRISES 3. Thanking You.