[Resolved] Snapdeal.com — Foot massager | |||||
I had ordered a foot massager during the Diwali Sale in snapdeal. I received the product in damaged condition. I immediately raised a replacement request online and returned it to them. After 10 days, they have delivered me the same damaged product stating that the product hasn't passed their Quality Check. I tried reaching out to their customer support team; but because the product is in delivered status, I couldn't raise a further request and I have ended up losing the 5K money without any use as I am not able to use the product. CHEATERS! Was this information helpful? | |||||
Dec 19, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 17, 2016 Snapdeal.com Customer Care's response Dear Ma Mariya Arul Raj, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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