[Resolved] Snapdeal.com — For snapdeal Return Request

Jatin Dua

from Hisar, Haryana

Address:	Bhiwani, Haryana, 127306
Website:	snapdeal.com

Sir I jatin Dua order Nike Red Running Shoes from snapdeal and i have size issue and create request at my college address and no one pic my order and no one contact me. after that your snap deal executive call me and ask me we are closing your request and you can reschedule it and after that i see my order status there was no option for pickup update.

and i call many times to snapdeal but i did not got any solution

today morning i received a call from snapdeal that we are creating your request for pickup and after two hour i receive a message that tour request is cancil.
and i make a call again to snapdeal for make my pickup. but your executive didnot give me any satisfaction answer.

Sir Please solve my problem.

Jatin Dua
[protected]

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Mar 9, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2017

Snapdeal.com Customer Care's response Dear Jatin Dua,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,

Team Snapdeal

Verified Support

Feb 02, 2017

Snapdeal.com Customer Care's response Dear Jatin Dua,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,

Team Snapdeal

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Comments

Kirannaudy

from Mahoba, Uttar Pradesh

I have ordered a product of Rs.600 on 31 dec 2016 but cancelled it on the same day. Refund had not yet been credited to my account even on 13 jan 2017 . I called. Customer care several time .. they say we'll send an email within 24 hours but no response is being done even after 2, 3 days . I want my money back you cheaters .

Snapdeal.com Customer Care's response, Jan 20, 2017

Verified Support

Dear Kirannaudy,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.

Regards,

Team Snapdeal

Snapdeal.com Customer Care's response, Jan 29, 2017

Verified Support

Dear Kirannaudy,

We hope your concern is resolved. Please drop us an email at [email protected] in case you need any further assistance.

Regards,

Team Snapdeal