Snapdeal.com — Forcing to keep the product | |
This is regarding [protected] order which is fieesta black and yellow pendulum wall clock. first of all i wanted to tell this is worst and costly clock. this was 4th time when i received different order which i ordered. i have complained many time but it seems they do not care about the customer. other than this this, i raised request for return it from site i scheduled it for 3 to 6pm time but nobody comes during that duration they will force to schedule it for other day since i am working person so i asked to schedule for weekend (saturday or sunday) as they are not coming in scheduled time but after this also daily they keeps on calling me for the pickup till friday but i keep on telling them for weekend and when weekend came nobody came for the pickup but again from monday they started calling and they asked weird question like do you really want to return it? then i said that why i raised request and afterward they have closed my request and when called in customer care they said we will not return it you have to keep the product. Was this information helpful? | |
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Snapdeal.com customer support has been notified about the posted complaint. | |
 11 Comments | |
Comments
Nobody called me till now.
Let me know are you going to pickup the product?
I AM ONLY GETTING CALLS. NO ACTION HAS BEEN TAKEN AND NOW I AM NOT SURE THEY WILL REFUND MY MONEY OR NOT AS THEY ARE SO UNPROFESSIONAL
When I am telling I am available from past 2 days then then they did not schedule it and when I told I am not available on Friday then they have scheduled for Friday only.
Is this a correct way ?
You people are caling me and telling fake things like I refused the product. Nobody came to my house I have the proofs there is no entry in my society. DO YOU HAVE ANY PROOF?
YOU HAVE THE WORST COURIER AND SERVICE FROM PAST 4 WEEKS I AM STRUGGLING TO RETURN THAT BAD PRODUCT. I CALLED IN YOURS CUSTOMER CARE THEY DO NOT LISTEN TO ME.
I WILL NEVER SHOP FROM YOURS SITE.
I ORDERED MY PRODUCT FROM YOUR SITE AND MOST OF THE I RECEIVED DIFFERENT PRODUCT .
When I am telling I am available from past 2 days then then they did not schedule it and when I told I am not available on Friday then they have scheduled for Friday only.
Is this a correct way ?
You people are caling me and telling fake things like I refused the product. Nobody came to my house I have the proofs there is no entry in my society. DO YOU HAVE ANY PROOF?
YOU HAVE THE WORST COURIER AND SERVICE FROM PAST 4 WEEKS I AM STRUGGLING TO RETURN THAT BAD PRODUCT. I CALLED IN YOURS CUSTOMER CARE THEY DO NOT LISTEN TO ME.
I WILL NEVER SHOP FROM YOURS SITE.
I ORDERED MY PRODUCT FROM YOUR SITE AND MOST OF THE I RECEIVED DIFFERENT PRODUCT .
It will be better if you talk to your customer care instead of writing here. They have schedude the pickup for today at the time when i am not available. Is it done after yous approval?
Worst customer care and policy. They are noo working on my issue.
U will not schedule the pickup now also.
Addign this link to twitter also.
Addign this link to twitter also.
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