[Resolved] Snapdeal.com — Fraud

rashmi2

from Mumbai, Maharashtra

Address:

Ahmedabad, Gujarat

It's very disappointing and frustrating that my product American Tourister was picked up on15th oct'16, and till today there is no replacement done by snapdeal, moreover i called up 4 times and every time was given the assurance, that we shall get back to you in a day or two but i never received any information regarding my product from your side.
My calls to your call centre cost me Rs 500, moreover what mental stress i go thru you are not bothered..But now I'm not going to sit and wait, either send my product(medium size ) in a week or I'm going to consumer court to file a case against the company and also going to put up this matter on social media .

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Dec 17, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 03, 2016

Snapdeal.com Customer Care's response Dear rashmi2,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Verified Support

Nov 11, 2016

Snapdeal.com Customer Care's response Dear rashmi2,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal