[Resolved] Snapdeal.com — Fraud

Shashi kant chaudhary

from Kanpur, Uttar Pradesh

Address:	Varanasi, Uttar Pradesh, 221002
Website:	www.snapdeal.com

I bought sony xperia xa mobile phone through snapdeal.com app on 08/01/2017. (Order id [protected]). There was mentioned that it comes with quick charger uch12 in product details. But i didn't got that charger, i got a normal charger uch20 which dont have quick charging system. I lodged complaints many times also in consumerhelplinegov.in (Complaint no. 173205 & 158727) but nothing happened. Their representatives call n misbehave with me and closes the complaint with silly comments. I just want that charger otherwise give me compensation for that fraud and cheting done by snapdeal.

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Jul 23, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jun 17, 2017

Snapdeal.com Customer Care's response Dear Shashi kant chaudhary,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal