[Resolved]  Snapdeal.com — fraud call

Today I received a call from someone saying that he is from Snapdeal (+[protected]
The person said i won a car against my order from snapdeal.
He said either I can take the car or the money (12 lakhs). For claiming the reward, he asked me for my account number and also asked me to deposit 6000 in his account.
The shocking part is that the caller has all the details regarding the customers purchase including the account details put in during an online transaction.

Snapdeal isn't even working towards solving this issue. I've read thousands of complaints regarding the same. Snapdeal cannot protect its customers privacy. They aren't concerned about (losing) their customers.

To every complaint that is posted to Snapdeal they reply with "Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such call." And that's it. They think their part of the job is done. I doubt employee(s) from Snapdeal are involved in providing all information to the fraudsters.
Was this information helpful?
No (0)
Yes (0)
Sep 13, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2018
Snapdeal.com Customer Care's response
Dear Xenia,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information