[Resolved]  Snapdeal.com — Fraud, duplicate products sent

Address:New Delhi, Delhi

I had purchased ten dress material under different Company names like New Look, Hi- Fashion, Jevi Prints, TG Quality products but in all cases I received duplicate, fake Shree Ganesh clothing which is less of cotton and more of polyester. This I realised when the same were stitched. By the time, 7 days period got over. Now, the supervisor, team leader, manager all wash off their hands. The fact that client received fake products does not bother them. I have spent around Rs. 5000 and they offer me Rs 200 compensation. The Manager could not give satisfactory reply and on asking contact details of his senior, refused to provide his seniors email is or phone no or a call back. On asking CEOs email id, he refused to provide this too. Strong action should be taken against the Company for keeping such sellers in their list of sellers. High rating is given to undeserving sellers. I require logical compensation.
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Aug 8, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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No quality check, fake products sold.
Dear Rama Dogra,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Hi Rama Dogra,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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