[Resolved] Snapdeal.com — Fraud Vendors on Snapdeal, never got Refund or Replacement | |||||
Hi, I had ordered indoor exercise cycle bike on Snapdeal, which turned out to be defective & more over the product didn't match the description on portal. It took almost 20 days to deliver the product which was pathetic. The actual problem started when I returned the product next day & asked for refund. Now it's been almost more than a month & I haven't received refund nor the replacement. Absolutely no idea what the Status & Snapdeal is been very poor in handling escalations. I have written several mails to customer care & even to their CEO...No response. None of their ph nos work. Total waste of my precious Time, Money & Effort. Please don't go after online costly products...at the end of the day you will be cheated & don't know how to recover your hard earned money. Never purchase from Snapdeal, it's listed only fraud Vendors who are ruthlessly exploiting online customers. Was this information helpful? | |||||
Dec 3, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 31, 2016 Snapdeal.com Customer Care's response Dear Chaya Garje, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Nov 01, 2016 Snapdeal.com Customer Care's response Dear Himanshu Suwalka, We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help. Regards, Team Snapdeal Verified Support Nov 01, 2016 Snapdeal.com Customer Care's response Dear sandip dubey 1966, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Nov 01, 2016 Snapdeal.com Customer Care's response Dear Sai Pawan Dayapule, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal Verified Support Nov 01, 2016 Snapdeal.com Customer Care's response Dear mahadeshka, We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help. Regards, Team Snapdeal Verified Support Dec 03, 2016 Snapdeal.com Customer Care's response Dear Chaya Garje, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal Verified Support Dec 03, 2016 Snapdeal.com Customer Care's response Dear sandip dubey 1966, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal Verified Support Dec 03, 2016 Snapdeal.com Customer Care's response Dear Sai Pawan Dayapule, We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance. Regards, Team Snapdeal | |||||
 4 Comments | |||||
Comments
Order no.- [protected], Problem in only Mixer machine, pls, change Mixer machine
The order no [protected] was placed on 3 Oct now it is end of month, it is still not delivered ...
The worst part is its in Bangalore since 13oct..
You guys don't even have an email Id
And customer care service just apologies and makes promises
The worst part is its in Bangalore since 13oct..
You guys don't even have an email Id
And customer care service just apologies and makes promises
Dear Sir or Madam,
The size of product received is smaller compared to ordered one. I had requested for replacement but no one turned up to pick.
If you are not picking up by tomorrow, I may have to approach consumer court.
The size of product received is smaller compared to ordered one. I had requested for replacement but no one turned up to pick.
If you are not picking up by tomorrow, I may have to approach consumer court.
Snapdeal.com Customer Care's response, Nov 9, 2016
Verified Support
Dear mahadeshka,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
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my mobile in waranty
so plzz take my mobile and repair it
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal