Snapdeal.com — Fraud/cheating with customers

Pradeep Yadav Nnl

from Budhana, Uttar Pradesh

Address:

Jaipur, Rajasthan

I have order Z Decor face towel from SNAPDEAL vide my order No [protected]. As per key features the size of towel is 20 inches where as 12 inches towel delivered me twice. A sum o Rs 299 has been credited in my SD cash for which I a am not satisfied as I have not sent any type of refund request. I have written several times but no action has been taken even after a lapse of two months.

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Snapdeal.com customer support has been notified about the posted complaint.

Dec 23, 2015

Updated by Pradeep Yadav Nnl I am still not satisfied with refund option. Rs 199 have been credited to my SD cash whereas I want replacement.Totally cheating/fraud with customers

Dec 23, 2015

Updated by Pradeep Yadav Nnl Still not satisfied

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Comments

Snapdeal.com Customer Care

from Delhi, Delhi

Verified Support

Dear Pradeep,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is
working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from Delhi, Delhi

Verified Support

Dear Pradeep Yadav,

We sincerely apologize for the inconvenience.
Hope your issue has been resolved. In case, you are still facing any concern, please write to us at [protected]@snapdeal.com.

Thank you for your cooperation.

Regards,
Snapdeal Online Team