[Resolved] Snapdeal.com — Free Installation pending from more than a month

Thakurshail

Address:	492001
Website:	www.snapdeal.com

This has complaint about Order ID: [protected], Placed on 12 Sep 2016 and received on 22 Sep 2016.
Already followup from the order date but still waiting for installation.
Once a person came for fixing it and after checking the product, he told that screws are less and not sufficient. From that date done many conversation with snapdeal but nobody come for the assembly.
As there was commitment from Snapdeal for free installation,
Please do the needful.
Shailendra Singh
Raipur, CG

+2 photos

Was this information helpful?

No (0)

Yes (0)

Jan 5, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Nov 04, 2016

Updated by Thakurshail I WANT TO FILE CLAIM

Verified Support

Nov 05, 2016

Snapdeal.com Customer Care's response Dear Thakurshail,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Nov 07, 2016

Updated by Thakurshail Thanks for your response.

Nov 18, 2016

Updated by Thakurshail Still waiting for installation

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear Thakurshail,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal