[Resolved]  Snapdeal.com — Gas burner : received a defective and faulty product

Address:Gurgaon, Haryana, 122001
Website:Www. Snapdeal.com

I have ordered a gas burner from snapdeal and received a faulty product on 26th apr 2017. Immediately i raised a return / replacement request. But there is very poor service by customer care. Till today i have been foliwing up with customer care and they have been giving me assurance that product will be picked up in another 48 hrs. There 48 hrs deadline has not come to an end. Its more than 15 days i have raised a compalint but no action. Very poor services. I want my money back as a refund since the product is of no use for me.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 16, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Snapdeal.com Customer Care's response
Dear Vikasalpha89,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information