[Resolved]  Snapdeal.com — Getting wrong product but they do not return...

Address:Surat, Gujarat, 395006
Website:snapdeal.com

I bought dell laptop from snapdeal, i delivered wrong product but they do not take return it. The charger of laptop is made in china product and have not logo of dell on it. I complain about it but they do not respond on my complain. They are ignoring my complains, i daily called them but they didnt respond, even they donot solve my problem. I am suffering from very bad time please help me.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Jun 12, 2017
Complaint marked as Resolved 
I am trying to return the peoduct since 8/06/2017 but i didnt get positive response and i still suffering from mental harassment.. But they are donig nothing Today is 12/06/2017 but i didnt had any positive response from snapdeal please help me. Otherwise i have to take some serious steps...i accumulated each and every penny and i got this Please help me
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2017
Snapdeal.com Customer Care's response
Dear Naresh9559,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information