[Resolved] Snapdeal.com — Gleam rucksack | |||||
Hi, I purchased a rucksack for Rs 2000 which was delivered on 15th Mar. I used it for carrying clothes for a 4 day trip. The bag got torn from near a shoulder strap. In just 2 days of handling and 2 days in hotel, no actual trek. Now there is no way to complain on snapdeal other than their standard faq and few more options which to this issue are irrelevant. Can someone please look at this one and have the bag replaced, am totally disappointed with the quality and more so with the difficult way snapdeal has for complaint receipt. Best Regards Rohit Joshi Was this information helpful? | |||||
Aug 7, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Dear Rohit (joshi rohit),
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal