[Resolved] Snapdeal.com — Got a Feedback from service center that, Snapdeal is not authorized to sell IBall slide

sunkri.pawan

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

Hi, I had purchased an IBall Slide from snapdeal. a Month later it not getting started. I visited service center and shown my bill, that I had got from snapdeal. They totally denied to accept the bill by telling, Snapdeal is not authorized to sell Iball slide and we will not accept this bill. I had called Snapdeal and had stated this issue and in return they are asking these things in written from service center. If not, they will not be able to help me with this issue. This is totally unacceptable. What should I do..??

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Aug 9, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from Delhi, Delhi

Verified Support

Dear sunkri.pawan,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear sunkri.pawan,

Information about your contact details are still awaited from you. Please contact us on [protected]@snapdeal.com for any further clarifications.

Regards,
Snapdeal Online Team