[Resolved] Snapdeal.com — Got fake and used casio edifice ex200 watch | |||||
Hi, i have ordered Casio edifice ex 200 watch (Order ID: [protected] )(1 Item) Placed on 27 Sep, 2016 but the watch which i got is fake and used one.as i requested for refund and snap deal people asked me to courier the product back to the given address by email.the product has been couriered and reached the snap deal on 8th Oct 2016 but snap deal rejected my refund and they are like ''Return request is declined. Returned item will be sent back to you''how can i accept fake product and used product by spending 12 thousand change on it.it has been a week no proper call response from the concern team and i am tiered of calling snap deal...this is the second time i got the fake product from snapdeal, (first fake Order ID: [protected] (1 Item) DETAILS Placed on 29 Jul, 2015).is there any one who can solve my problem please contact me (Anil [protected]) Was this information helpful? | |||||
Nov 18, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 18, 2016 Snapdeal.com Customer Care's response Dear Gantasala Anil Kumar, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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