[Resolved]  Snapdeal.com — have got an old product n' part r missing

Address:

Shahjahanpur, Uttar Pradesh, 242001

Hi i shopped from snapdeal n' bought jbl go 2 but i got an old and already used product n' its part r also missing. When i unboxed it then i saw the condition of box was very dirty and it was already broken. So i mn't happy with this product i started return process but the track order is showing (Return request closed) n' there wasn't any warranty card even if it was mentioned in items description. Why it's not returning.