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Snapdeal.com — Haven't received my refund amount yet

I've ordered an novel on 25th Jan and received it on 31 jan . And I didn't got what I've ordered so I returned it to snapdeal and they are just making me fool from the date of 2nd fab and it's 6th fab I'm complaining about this I still haven't received my refund amount . SNAPDEAL is fraud and guy's don't believe on them they not provide us the things they have mentioned there . I hope I'll get back my refund amount and I'm sure this comment will help you to chose your online purchasing platform please guys Don't believe on SNAPDEAL
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Dear Vinita!

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
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