[Resolved] Snapdeal.com — Hawkins Futura Non Stick Dosa Tawa

sleo_1208

from Delhi, Delhi

Address:	New Delhi, Delhi, 110092
Website:	Snapdeal.com

My order ID [protected]

I have ordered Hawkins Futura Non Stick Dosa Tawa on 10.01.2017, which was displayed on snapdeal webside, compatible to Induction, but when I received the product it wasnt mention anywhere that is is compatible . So i return the product and pickup was done on 13.01.2017 and I got confirmation that they have recd the product on 17.01.2017. Till today 27.02.2017 I did not received my refund, They are saying You received the correct product so we are unable to initiate the refund.
Now they have the product and my money too.

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Apr 8, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Snapdeal.com Customer Care's response Dear sleo_1208,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,

Team Snapdeal

Verified Support

Mar 08, 2017

Snapdeal.com Customer Care's response Dear sleo_1208,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal