[Resolved] Snapdeal.com — High back leatherette office chair

viren chhabria

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560025
Website:	Snapdeal

Hi,

At the outset I would like to say I was very happy with snapdeal products until now. I had ordered the said product on 8th September and it was delivered to me on 30th September(which was extremely late and the packing was pathetic for the item).

I was happy with the product so I let it go. Until yesterday when the base of the product just cracked. I already tried contacting through the helpline and it din't work at all I got so frustrated just waiting for someone to talk to as to how to go about the situation . I tried going through the app it said someone would contact me in 24hours and nothing has happened yet .

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Dec 23, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2016

Snapdeal.com Customer Care's response Dear viren chhabria,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal