Snapdeal.com — Horrible service, not refunding money after cancellation of order and not delivering the product on time

Address:	Bangalore, Karnataka, 827012
Website:	www.snapdeal.com

I have ordered an product from snapdeal but they deliverd me the wrong product for which i asked them to replace it then they talked to me rudely saying we dont take gurrantee that next time this ll not happen again den i asked them for refund they said ok you can take your refund. But instesd of paying back in my account from which i paid they transfers that amount to frecharge acount where i was not able toh use thay amount . Then they said you can use that amount to pay snapdeal only and when gain i ordered a product (Order no. [protected])but till today they have not delivered it to me it has been more that 10 days., and when i copmlained to them they are not showing any kind of responsiblity to this and they are not picking up my call from registered phone no. This snap deal is cheating customers .