[Resolved] Snapdeal.com — Huge amount of rs.33, 000 not yet refunded after non delivery and order cancellation

Jyothi Nagesan

from Delhi, Delhi

Address:	New Delhi, Delhi
Website:	www.snapdeal.com

Order no:id: [protected] (13 items)
Placed on 3rd october 2016
Website: snapdeal.com
Refund not received yet
But snapdeal says it has refunded... Rs, 33, 000 is a huge amount.
They have only one complaints phone no and its always engaged.
They have removed the email help also
What to do now to get the large amount back?

Jyothi mk
To snapdeal.com 26 oct at 3:25 pm

I have cancelled the following paid orders:
Item 1
Classic essential red stainless steel 2 ltrs sauce pan with...

Item 2
Tulip brown & cream 3+1+1 seater sofa set

Item 4
Dolphin 2 in 1 gas lighter with led torch - multicolor

Item 5
Safari traffik-anti scratch red 4 wheel hard luggage-size sm...
Not received but snapdeal says its delivered
Item 8
Pigeon stainless steel fruity & vegetable trolley

Item 9
Micra polypropylene gas cylinder trolleys
Item 11
Kurl-on woodz queen size bed with wardrobe & side table
Item 12
Safari traffik-anti scratch teal 4 wheel hard luggage-size s...

No refunds have been received by my bank till now. Take it up as urgent
Call back on my new mobile no:
Mobile:[protected]
Dr. Jyothi nagesa

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Jan 9, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2016

Snapdeal.com Customer Care's response Dear Jyothi Nagesan,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Nov 04, 2016

Updated by Jyothi Nagesan I got a fraud call from the following cell no today:
[protected].
A caller identifying himself as Manish from SNAPDEAL called from the above no and referred to my complaint on Consumer Complaints.in about by cancelled order of Snapdeal .com and asked for my debit card no to remit my amounts back.I was busy and distracted and inadvertently gave him my debit card details n he immediately cut off the call.
Then I deactivated my Debit card calling up the bank.
This seems to be a fraud who siphons off people's cash...
Dr.Jyothi

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear Jyothi Nagesan,
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal

Jan 16, 2017

Updated by Jyothi Nagesan NOOOO...I did not get back a single rupee...This is Snapdeal Fraud.
What do you mean that I should email you guys again?How many times should I call or mail?Do you guys have any sense or has greed taken its place?
Call back and refund Rs.33000/- atleast now-4 months after I paid you guys.
Disgusting and dirty...
Dr.M.K.Jyothi
[protected]-Cell

Verified Support

Jan 16, 2017

Snapdeal.com Customer Care's response Dear Jyothi Nagesan,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal