[Resolved] Snapdeal.com — I Did not receive my full order

@jake

from Nagpur, Maharashtra

Address:	Pune, Maharashtra, 411057
Website:	www.snapdeal.com

I have ordered 2 ambrane 13000mAh power banks, One White and Black and other White and blue on 4th october.
On oct 13th, i have received only one product and the snapdeal app is showing that the order is delivered and now they are not showing any details about my 2nd product on my account.
I have already paid for the products but didn't get them.
i have mailed them a lot to get any information on my product but i didn't get any reply.
My order id is : [protected] and sub order id for the missing product is : [protected].
Please resolve my query and Reply asap.

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Oct 18, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2016

Snapdeal.com Customer Care's response Dear @jake,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear @jake,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal