[Resolved]  Snapdeal.com — I have not yet received the payment back to my bank account till date

Address:

622407

I was trying to purchase a product from Snapdeal Online i made payment amount was debited from my account order id was generated as : Order ID: [protected] Placed on: Fri, 24 Feb, 2017 Rs.:648.00 but the order was not confirmed at the snapdeal end when i discussed with the customer care they were asking me to pay once again.i was keeping on following the give some reference no. like BRN Number where the bank does not support that kind of reference an were asking for the statement from the bank of snapdeal.I have provided the statement from by bank regarding the debit of Rs.:648.00 just they were asking me whether the amount has been revereted and reflected to my bank account .