[Resolved]  Snapdeal.com — I have on call from snapdeal

(Snapdeal. Company. You win 1st.. Prize (Mahindra xuv500) amount prize rs-14, 85, 000.00 service charge rs - 8, 450/- contact me -[protected].)
It's true??? And i have on call from snapdeal member. He is says hii sir you win lucy draw price 15, 00000. I cannot know it's true or false?? Please solve it.. And please mail me sir because snapdeal member is asking bank details so take action immediately. And thank you
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 11, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2020
Snapdeal.com Customer Care's response
Dear Mañdy,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Complaint comments 

Comments

Please help me

Snapdeal.com Customer Care's response, Jan 7, 2020
Verified Support
Hi Customer! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal
I have received a call from Snapdeal that you are the winner of first prize of Snapdeal site.That is tata storma or 1260000. if you want any one of these you can pay 6, 500 rupees for money and 12600 rupees for car. I can't understand this is call from Snapdeal site or this is the fraud call . Please resolve my problem.

Snapdeal.com Customer Care's response, Jan 7, 2020
Verified Support
Hi! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information