[Resolved] Snapdeal.com — I order guess watch model 15072l2 but i received model w0161l1

Ritan Bhandari

from Chandigarh, Chandigarh

Address:	160064
Website:	snapdeal.com

Hello all, please I order Guess watch for ladies, Model no is 15072L2 which is of MRP 13900 but I received model W0161L1 and I also send them pic of watch, which I have received but they continue to said they delivered right watch which is unacceptable and customer care guy name Mayan also not want to listen to client which is very dis respectful as per SNAPDEAL..

I am very disappointed as I need to gift watch to my wife and I continue to call them but not any help by them.. I also attached watch picture which I received from them..

+1 photos

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Jun 20, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Ritan( Ritan Bhandari),

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Ritan( Ritan Bhandari),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal