[Resolved]  Snapdeal.com — I paid for my order and bank account is debited but no order is placed

Address:713216
Website:snapdeal.com

I tried to order a sandisk 32GB pendrive and paid the money through my debit card via verified visa and as usual my bank account is debited with the amount but surprisingly no order is placed!! this is so embarrassing. please I want either my money back or my order placed
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Dec 29, 2018
Complaint marked as Resolved 
They placed my unplaced order as I think they were not able to refund my money back but I am ok and happy with my products
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

wow that was realy fast.Thanks for placing my order within 1 hour.
Dear Sweta Chakraborty,

Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Dear Sweta(Sweta Chakraborty),

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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