[Resolved] Snapdeal.com — i received a call saying i won a lucky draw from snapdeal

[Resolved] Snapdeal.com — i received a call saying i won a lucky draw from snapdeal

R revathygokul

Hi my name is revathy. I have received a call from [[protected]]saying that they are from snapdeal. He said i won a lucky draw of 1st prize - tata safari. He has provide me with two option 1) home delivery or 2) i can get the market value of the car in rs., to receive the cash prize i have to pay him 1% of the total cash. Would file a complain against snapdeal as to how these frauds are getting contact details of a customer. Was this information helpful? No (0) Yes (0)
Apr 16, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Mar 16, 2018 Snapdeal.com Customer Care's response Dear Gokul(revathygokul), This is to inform you that we do not promote such promotional activities and request you to stay away from such calls or report it to the nearest police station. Further, If you have any concern related to your product. Please email us at [protected]@snapdeal.com. Regards, Team Snapdeal
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Arun Palanichamy

from Chennai, Tamil Nadu

Order ID [protected]
Sony 32 Gb black colot pendrive not working
2 year warranty provided in website
I need warranty coverage for my pendrive

Snapdeal.com Customer Care's response, Mar 17, 2018

Verified Support

Dear Arun Palanichamy,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal

Arun Palanichamy's reply, Jun 25, 2018

Still i dint get reply from Snapdeal
Arun - 9688784412
Ordered Date November 2017
Order ID 20258707827
Sony 32 Gb black colot pendrive not working
2 year warranty provided in website
I need warranty coverage for my pendrive

Khushbu Vohra

from Indore, Madhya Pradesh

Dear Sir,

I had placed an order dated 03/03/2018 amounting to rupees 1500 and the same has been deducted from my account and due to technical error order was not placed. please acknowledge the same and let me know the updated status.

Snapdeal.com Customer Care's response, Mar 17, 2018

Verified Support

Dear Khushbu Vohra,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [email protected]. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Mar 26, 2018

Verified Support

Dear Khushbu Vohra,

We hope your concern is resolved. Please drop us an email at [email protected] in case you need any further assistance.

Regards,
Team Snapdeal

Pandat Shiv Kaushik

from Udaipur, Rajasthan

Hi my name is shivkesh sharma. I have received a call from They saying they are from snapdeal. He said i won a lucky draw 1st prize Swift dizire. He has provided two options (option 1st car and 2nd I can get market value of car) to receive the cash prize I have to pay him 4500 of the total cash. Would file a complain against snapdeal as to how these frauds are geting contact details of a customer.

Snapdeal.com Customer Care's response, Sep 25, 2018

Verified Support

Dear Shiv,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal