Snapdeal.com — I want my refund & customer care telling me to get DOA !!!!

Address:Hyderabad, Andhra Pradesh
Website:Snapdeal.com

My Return ID is (Ticket ID:[protected]. I have purchased my redmi prime 2 from snapdeal order no. [protected] but its proximity sensor is not working . so i requested for my refund . they told me to Get the DOA letter from Service Centre . But i don't have time so i want my money back. They are not listening to me. I'm never going to purchase anything from snapdeal ever again.
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Snapdeal.com customer support has been notified about the posted complaint.
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Dear rks1111,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Dear rks1111

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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