[Resolved]  Snapdeal.com — Ice ultima 4g plus 16gb black gold with keyboard

Address:	Mumbai City, Maharashtra, 500060
Website:	www.snapdeal.com

Hi Forum,

Please assist me in the below issue.

I placed a order on 03/18 and got devliered on 03/21 which is defective tablet. Screen is not working properly and i placed return request on 03/22 but there is no response from the snapdeal . Below are the details for return request and attached are the photos of the issue and mail from the snapdeal . And i chasing the customer care on daily basis but there is no response the issue and listening the same kind of answers.

I'm fedup with calling the consumer care number and listening same kind of assurance again and again, i want to know what happending with my complaint i raised it on March-22 -2016 its almost more than 15 days with is unfair, acutally i ordered this to give as a gift my friend for his brithday but becuase of snapdeal service and totaly losted the hopes form their end.

Please let me know what action need to taken against them to reslove the issue .

Please find the attached mails from snapdeal and photos of issue.

Regards,
chiranjeevi
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