[Resolved] Snapdeal.com — identity theft by snapdeal | |
Me and our family are being a valuable customer o[censored]r site for more than a decade now. The trust we had on snap deal is completely shattered. We orderd a product and got it delivered. On the same day of delivery a person claiming that he is from snap deal said that we have won a car on snapdeal lucky draw, he made us pay 12, 800 as initial payment. He gave us the following website as reference https://snapdealcoupons.in/ https://www.snapdealwinnerlist2020.in/ We trusted your brand and we made purchase, it is your responsibility to protect our identity, how did a third party knew that we made a purchase in snapdeal? How did they get our number and name? Its identity theft breach by your company, you have mishandled our information. Your company is the sole responsible for this. I have also made a complaint on cyber crime on the same. I need you to respond to me on the same. Herewith, i have attached the copy of all the payment made, payment account details, the websites they showed us to make us pay, im also mentioning the phone numbers through which they reached us, [protected], [protected],[protected],[protected]. Upon calling these people and return the money they use abusive languages, threatening that they will publish my number reffering as prostitue. Is this what you offer to your customers? Is this how you mishandle customers information? I lost my money as well as i loose my identity for making a purchase in snap deal, is this what your company policy? I request a call or response from your end on the same. Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jul 31, 2020 Snapdeal.com Customer Care's response Dear Customer, Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal | |
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