[Resolved] Snapdeal.com — IIk collection black Analog Round casual watch

Sanjay kayal

from Mumbai, Maharashtra

Address:

New Delhi, Delhi

I as a consumer is not satisfied by the service of snapdeal as at the time of delivery the product was delivered at the given address but at the time of exchange the people of snapdeal are saying that pack the material properly and send it to the warehouse by 24th September. If we don't have time how can we go to warehouse, to save the time only we are shopping online .The order was placed on 7th September and delivered on 13th September and I got watch bracelet belt damaged

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Oct 1, 2016

Complaint marked as Resolved

I am sending you a reminder complain of snapdeal that on 15th September I have done a complaint that they have sent me a damaged watch after two days company has excepted to replace the watch then today (1st October )on snapdeal site Its showing that the watch has been successfully delivery at their given address but I as consumer has not received the watch the snapdeal company has done a big cheating by me. Sir please help me to solve my problem as soon as possible

Snapdeal.com customer support has been notified about the posted complaint.

Sep 18, 2016

Updated by Sanjay kayal Replace my watch as soon as possible

Sep 19, 2016

Updated by Sanjay kayal Place replace my watch as soon as

Sep 19, 2016

Updated by Sanjay kayal Possible other wise the date will go of exchange and the date of exchange is 20th September

Verified Support

Sep 19, 2016

Snapdeal.com Customer Care's response Dear Sanjay kayal,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Verified Support

Oct 03, 2016

Snapdeal.com Customer Care's response Dear Sanjay kayal,

We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal