[Resolved] Snapdeal.com — I'm complaining about my watch ordered on snapdeal

Yasir Yousuf

from Katra, Jammu and Kashmir

Address:

Kulgam, Jammu and Kashmir

I received my courier (Analog watch) order placed on snapdeal today on 23rd of January 2018, but i found the quality of the product is weak. So i decided to return it back but on filling the account number details i am facing a lot of problems like when i fill up the IFSC code it shows invalid Ifsc code despite the fact that the IFSC code i enter is genuine and correct. Also on calling snapdeal customer care there is no one to answer my call. If my problem is not settled within 24 hours, i will Lodge a complaint against the Snapdeal company for consumer deficiency fault in Consumer court.

Was this information helpful?

No (0)

Yes (0)

Mar 11, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2018

Snapdeal.com Customer Care's response Dear Yasir,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Verified Support

Jan 25, 2018

Snapdeal.com Customer Care's response Dear Yasir,

Hope you are doing good.

Kindly share your correct order ID(11 digits) with us, so that we can assist you further.
Thank You for your cooperation.

Regards,
Team Snapdeal

Verified Support

Feb 02, 2018

Snapdeal.com Customer Care's response Hi Yasir,

Hope you are doing good.

We hope your concern is resolved. Please write to us at [protected]@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal

Feb 05, 2018

Updated by Yasir Yousuf Refund still pending

Verified Support

Feb 07, 2018

Snapdeal.com Customer Care's response Dear Yasir Yousuf,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal