[Resolved]  Snapdeal.com — I'm complaining about the working status of vivo earphones

I had ordered vivo earphones on 22nd May and I received the product on 28th May. When I checked the earphones it's volume buttons weren't working but the pause button was working, so I replaced it on the same day. I got replacement on 6th june. Again the same problem volume buttons not working and nw even pause button.
What kind of products is snapdeal selling.
Is this What they call consumer satisfaction. Didn't expect such irresponsibility from snapdeal. Seems like they have again sent me the same defect product. I'm very much unhappy with snapdeal. I want replacement without any defect.