[Resolved]  Snapdeal.com — I'm not able to change my delivery address

Address:400067
Website:Snapdeal.com

I just placed an order with Snapdeal.com a few minutes before and now I realised that the address that I want it to get shipped to is wrong. My order id is [protected]. Now I want to change the delivery address but that option is not available in the app. Email option is also not available. And also there is no other contact info available on the app. Please help me ASAP.
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Nov 13, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2016
Snapdeal.com Customer Care's response
Dear yashdedhia,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Verified Support
Dec 01, 2016
Snapdeal.com Customer Care's response
Dear yashdedhia,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal
Complaint comments 

Comments

I have returned the item on very next day of delivery.The next day I login to my Orders and it stated that Refunded Successfully to my Debit Card but the truth is I haven't received any amount in my bank account. It ha been 7 days already.
What is the problem and when can I expect my refund in the Bank Account.
Snapdeal.com Customer Care's response, Oct 12, 2016
Verified Support
Dear Shaunn,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Oct 20, 2016
Verified Support
Dear Shaunn,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

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