[Resolved] Snapdeal.com — I'm unable to change my delivery address after placing an order | |||
Sir, I'm unable to change my delivery address after placing the order. I have accidentally placed the order to my previous address and noticed it afterwards. Now I'm trying to change the delivery address but unable to do it so. Order haven't been packed and yet to be shipped. My order ID is[protected]. I want to change the delivery address to : "SEN HALL IIEST SHIBPUR PIN 711103 HOWRAH PH NO. [protected]" Please help me regarding this matter. Thanks Was this information helpful? | |||
Mar 5, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 14, 2019 Snapdeal.com Customer Care's response Dear Dhruv, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal Jan 14, 2019 Updated by Dhruv Mech Wow, Firstly you guys didn't even fixed my issues regarding my shipping address and then you cancelled my order too. What kind of BS is this??  Verified Support Jan 31, 2019 Snapdeal.com Customer Care's response Dear Dhruv, We understand your excitement for this order, however, the seller was not able to fulfil it and hence this order got cancelled. This is a very rare instance by any seller as sellers always strive to provide you great products and a hassle-free experience. Regards, Team Snapdeal | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Firstly you guys didn't even fixed my issues regarding my shipping address and then you cancelled my order too. What kind of BS is this??
We understand your excitement for this order, however, the seller was not able to fulfil it and hence this order got cancelled. This is a very rare instance by any seller as sellers always strive to provide you great products and a hassle-free experience.
Regards,
Team Snapdeal