Snapdeal.com — In replacement process product taken back but new product no refund received. | |||||
Respected Sir, My name Marshal Pawar. I ordered a Mobile Zenfone Laser 2 5.5 inch screen with 3 gb Ram and 16 gb inbuilt Memory on 4th of December 2015. But Snapdeal sent wrong product which was Asus Zenfone 2 5 inch screen with 2 gb Ram. When Asked for replacement they sent the same wrong product again. Therefore second time I asked Them for Refund. So they took their product back and told me they will refund Money In 5-7 days. But after 2 days their Customer Representative called and said that they can't refund my money and they can't give me the product. After Months Of trying they are saying the same thing. I gave them 12, 999 Rupees as Cash On Delivery and haven't received refund. I am adding both Receipts given during the transaction and Return receipt. Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.
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