Snapdeal.com — incomplete delivery (bunk bed)

Address:

Bangalore, Karnataka

Sir/Madam I have order bunk bed model furniturekraft vide Order no.[protected] dt.26.05.2015 which delivered on 02.06.2015. I have received only unit 1/2 but another unit have not yet received i.e. unit 2/2 of item code no.SDL[protected] furniturekraft Bunk Bed. The following compliants have been made as bleow: 1st Compliant:- On 3 Jun 2015 00:33, "Gurusamy Raja" wrote: Dear sir Ref: Complaint/case no.02010807 Furniture Kraft Bunk Bed of your Snapdeal Order No. [protected] I have received furniture kraft bunk bed through blue-dart courier against my order which have given packing list few items missed in delivered packed materials or in complete delivery from your end. Please arrange installation and few missing items.we think serial no 6 to 13 items are missing and also we showed in your catalogue with beds and pillows and do you have arrange this? Regards R Gurusamy Raja 2nd Compliants:- On Fri, Jun 5, 2015 at 6:32 PM, Gurusamy Raja wrote: Dear sir Ref: Complaint/case no.02010807 Furniture Kraft Bunk Bed of your Snapdeal Order No. [protected] This is to inform you that your carpenter Mr. Velu ( mob. no. +91 [protected]) has visited at delivered address and he has found damages in the delivered pieces/materials. As informed by your carpenter, I complaint you and also request you to send full set of furniture kraft bunk bed single delivery and damaged delivered materials take back. regards R. Gurusamy Raja [protected] 3rd Compliant:- On Fri, Jun 19, 2015 at 12:59 AM, Gurusamy Raja wrote: Dear Sir/madam You have not delivered full set of bunk bed as per order. I have complained to customer care and also trailing mail. After this trailing mail you have sent through sms to mobile which is stated that your order no.[protected] dt.04.06.2015 and estimated delivery 17.06.2015. I checked your the same track no. it is showing same status in tracking s "05:41 PM, Thu, 04 Jun, 2015 Your order is getting packed" Kindly arrange complete material for bunk bed immediately.without further delay. Reds R.Gurusamy Raja [protected] Reply:- Anil Bhatia 10:19 AM (1 hour ago) to me, furnitureinfo Hi Sir, As discussed, we are arranging missing part replacement from seller it will take 7 to 10 days time. Once it get shipped will share tracking details on mail. Best Regards, Anil Bhatia Furniture Category" So far you have not arranged unit 2/2 (all tubes, slottedn tubes and unslotted tubes missed) of item no.SDL[protected] furniturekarft bunk bed (Packing list for Metal Model no.SP-81). Whenever I sent through mail compalint to [protected]@snapdeal, com and next day call has come from your concerned department and informed to deliver another partical material to your door step with a week time. Pl. arrange the missing items the above said unit at the earliest Regds. R. Gurusamy Raja [protected]